A leader in the social service sector for over 27 years, Lidia has skills and experience overseeing various program areas, managing staff, funding and partnerships. She seeks system innovations, quality improvements and effectiveness while developing and supporting staff to benefit clients and the community.

Lidia earned a Master of Adult Education and a Bachelor of Arts Degree in Psychology and holds a Certificate in Teacher of Adult Education. In April 2015, Lidia commenced employment as Associate Executive Director at St. Stephen’s Community House which included overseeing all programs and services, as well as, Operations and IT. When St. Stephen’s Community House merged with The Neighbourhood Group in April 2020, Lidia’s role evolved into VP of Strategic Initiatives & Integration and the lead for Change Management. Her portfolio included 438 units of housing and housing development, Newcomer Services, ten licensed childcare sites, the Trustee Hub, trusteeing over 90 grassroots groups and Conflict Resolution & Training Services, a social enterprise.

Lidia ensured new partnerships, initiatives, and integrations aligned with the organization’s mission and strategic directions. She improved quality, enhanced programs, broadened the reach of services, and examined systems to improve effectiveness and accessibility. In addition, she worked with coalitions and networks to coordinate services with other service providers and advocate to improve client services.

Anna joined Springboard in 2007 as Controller and has since played a pivotal role in the organization’s financial health and growth. Appointed Director of Finance, IT, and Facilities in 2015, she oversees a broad range of operational functions.

Prior to her tenure at Springboard, Anna’s career spanned both academia and the corporate world. She began her professional journey as a finance professor teaching at universities in East Africa, sharing her expertise with aspiring business leaders. This experience laid the foundation for her subsequent roles in the for-profit sector, where she worked with an investment banking firm.

After relocating to Canada, Anna transitioned into the non-profit sector, bringing her financial acumen to organizations such as March of Dimes and Goodwill Industries. Her progressive roles within these organizations have solidified her expertise in managing the financial affairs of charitable institutions.

A dedicated community advocate, Anna has been instrumental in Springboard’s efforts to expand housing options for individuals with developmental disabilities. As the leader of the organization’s Housing Development Initiative for the past decade, she has championed initiatives that have directly impacted the lives of individuals in need.

Beyond her work at Springboard, Anna is actively involved in the broader non-profit community. She serves on the Grants Committee for the ProAction Cops & Kids Foundation and the Finance Committee of the Ontario Nonprofit Network (ONN). Additionally, she supports ONN’s advocacy efforts for long-term funding reform for transfer payment agencies.

Carolyn is a program development and management specialist and brings over 15 years’ experience leading and developing programs and services for the community.  A  key member of St. Felix Centre’s senior leadership team, Carolyn helped steer the organization through an immense growth period, transitioning from approximately 17 to 130 staff to strengthen its ability to provide multi-services and programs for people with complex mental health and addictions issues primarily experiencing homelessness. Prior to her time at St. Felix, Carolyn helped implement and drive Daily Bread Food Bank’s education and training program, working to improve access to food support services for individuals across Toronto.  Carolyn is passionate about strengthening the community through capacity building, thoughtful program implementation and transformative educational initiatives.

Marissa D’Mello has been with Springboard since 2018. A new role for Springboard, the Director, People & Culture is a recognition of Springboard’s commitment to our people. We are committed as an organization to providing exceptional service to our clients and to our people. Where we foster a culture of partnership and collaboration and where all our voices are heard so that we can continue to serve our clients in dynamic, creative, and effective ways. Including People & Culture in our leadership team demonstrates that commitment

Marissa is a Certified Human Resources Leader, has a Bachelor’s in Administrative & Commercial Studies from Western University, a Human Resources Management Certificate from Ryerson University, is a recognized Human Resources Business Partner by the Human Resources Professional Association and Coach by Adler. Marissa previously worked in media, most recently at The Canadian Press for almost 10 years.